Employee Retention Customized Solutions

Employee Retention Solutions

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Our training, consulting, and certification programs are designed to train managers, business owners, supervisors, and healthcare and human resource professionals not only in how to retain their most talented performers, but also how to transform their entire workforce into a high-retention culture.  The end result is an organization that will save countless thousands of dollars while becoming a great place to work.

Money and benefits may bring employees through the front door, but poor work conditions and weak management skills drive them out the back. When it comes to recruiting and retaining, many organizations fail to see their own bad habits, faulty processes, and other inefficiencies which lead to low productivity and high turnover. 

Our services will provide you the knowledge, skills, tools, and processes to create a great place to work.  We will certify your management team and help you design a unified strategy leading to low turnover and high retention.

Our Retentionship program has the following benefits:

A stable workforce with lower attrition.  Retention programs are both more effective and less expensive than recruitment programs. Reduced turnover gives you more stability, which pleases both employees and customers alike.

Lower costs. The average cost to recruit and train one employee is estimated at 2.5 times an employee’s salary.  It costs $4,000-$7,000 to replace an hourly, low-wage employee, and up to $40,000 to replace a nurse. One Silicon Valley company estimates the cost of replacing an average employee is $125,000. The number of trained employees saved from leaving your organization after the first few months will easily pay for a training program.

Return on investment. The Gallup organization showed where employees who have an above average attitude toward their work and their employer will generate 38 percent higher customer satisfaction scores, 22% higher productivity, and 27% higher profits.

Improved performance and greater potential. Studies show only half of the workforce put effort into their job over and above what is required. Three out of four people said they had the ability to become more effective than they were. Our training will improve employee satisfaction and morale, enhance communications, and facilitate an increase in their work/life balance.

Improved Customer/Patient Satisfaction. A satisfied workforce reflects a positive attitude toward others. They in turn will display a helpful approach toward customers and patients thus generating higher satisfaction scores, which will grow the profits of your organization.

"As a result of your training we are now seeing measurable improvements in reduced turnover, increased sales, better customer service, and improved communication and morale of all concerned." 

 David Doss, President, Bates Ace Hardware

 

How Does It Work?

 

Our programs can include both standardized and customized modules.

 

Retention Certification Training for Managers

In-House Workshops

Webseminars

Consulting

Our one or two day certification training will help you design a powerfully effective retention strategy for your organization. We will help you design an action plan that will generate immediate results and train your key staff for a long lasting impact.

Our one-day training program for managers will explore the key drivers affecting employee turnover and retention. Learn examples of best practices in other organizations and apply them to your situation.

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Our web technology allows your staff to learn about employee retention without the expense of travel and time away from the office.  Most webseminars are 90 minutes long--includes handouts and toll-free access.

Our team of experts can provide a consultative strategy or approach to assist you in your retention efforts.


IF YOU ARE SERIOUS ABOUT IMPROVING EMPLOYEE RETENTION CLICK HERE OR CALL US FOR MORE INFORMATION

(770) 860-9464  (800) 821-2487


 

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The bonuses include an E-book on Employee Retention and six reports including, Creating the High Performance Organization, Are You a Manager or a Leader?, How to Manage Negative Employees, How to Hire Exceptional People Each and Every Time and the Top Ten Reasons People Quit Their Jobs. No catches.  More Information

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Call 770-860-9464 for questions or information

Chart Your Course International is located in Atlanta, Georgia  USA


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Other books and publications by Gregory P. Smith

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