Employee Retention Book

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Employee Retention

Here Today, Here Tomorrow

Transforming Your Workforce from High-Turnover to High-Retention

 

Successful organizations realize employee retention is integral to sustaining their leadership and growth in the marketplace. Most businesses focus on employee retention when employee turnover starts to increase. However, good organizations make employee retention a core element of their talent management and organizational development strategy. Those that fail to make employee retention a priority are at risk of losing their top talented people to the competition.

Here Today, Here Tomorrow shows people how to create work environments that attract, retain, and motivate their workforce to higher levels of performance. The book outlines the eight elements of a high-retention workplace, provides a detailed, step-by-step retention strategy, and shows you how to implement it.

It also offers dozens of case studies and hundreds of tips and ideas from a wide range of industries and businesses. This information will help you reduce turnover costs, improve retention, and increase job satisfaction.

Two Important Themes Permeate this Book

First, retention matters. A continual effort to replace departing workers—keeping the revolving door full, instead of stopping it altogether—is bleeding businesses dry. It’s expensive to constantly replace people. The cost of attracting, recruiting, hiring, training, and getting new people up to speed is tremendously more costly and more wasteful than most realize.

Second, productivity is directly tied to retention. Companies with high turnover are at risk for low productivity. Studies from the Gallup organization show employees who have an above-average attitude toward their work will generate 38 percent higher customer satisfaction scores, 22 percent higher productivity, and 27 percent higher profits for their companies.

In this book, you’ll read about companies with work environments that attract and retain people—and where people are willing to give their best. These environments aren’t expensive. In fact, they save money. In most cases, they improve retention and productivity without lavish salaries or bonuses. And they certainly lower the expense of continually hiring and training new people.

Employee Retention is LESS Expensive Than Replacing Them

The cost of attracting, recruiting, hiring, training, and getting new people up to speed is tremendously more costly as well as more wasteful than most realize. Productivity is directly tied to employee retention. Studies from the Gallup organization show employees who have an above average attitude toward their work will generate 38 percent higher customer satisfaction scores, 22 percent higher productivity, and 27 percent higher profits for their companies.

In this book, you’ll read about companies with work environments that attract and retain people—and where people are willing to give their best. These environments aren’t expensive. In fact, they save money. In most cases, they improve retention and productivity without lavish salaries or bonuses. And they certainly lower the expense of continually hiring and training new people.

Loads of Practical Advice and Tons of Employee Retention Tips at Your Finger Tips

Unlike many books that only offer theory and generalities, this book provides practical advice and ideas from a wide range of businesses and industries. The author is a management consultant and works with hundreds of organizations. Here Today has captured this experience and makes the application process simple for you.

If you are a manager, you will appreciate the many tips provided to you at the end of each chapter. They will help you become a better manager.

 

What People Are Saying About Here Today, Here Tomorrow!

 

"Greg provides a comprehensive road map for not only attracting and keeping talented employees, but for motivating them to achieve a higher level of performance."

David Shadovitz
Editor-in-Chief
Human Resource Executive Magazine

 

"Today’s work force brings many things to the table, creative thinking, new ideas, boundless energy and some issues that have not been dealt with in the past. Continually it is made apparent that employees are not willing to follow in the footsteps of prior generations. Here Today, Here Tomorrow is an outstanding tool for learning an employee retention approach that works across generations and ensures a successful future."

Donna J. Murphy
Senior Vice President
Jefferson Bank

 

"I met you at the recent MGMA meeting - attending your session on "Here Today, Here Tomorrow" - I thought it was excellent and feel I can take the information gathered and make a difference in many areas of the practice. Thanks for a very informative and useful session."

 

Diana J. Blondeau, CMPE

Southern Crescent Women's Healthcare

 

"Greg Smith has packed a ton of useful information into this little book.  He makes a convincing case for retaining those employees we work so hard to recruit.  No matter your organization, you can find dozens of useful ideas for treating people right and providing the benefits that matter to them.  If this book had been available years ago, many leaders could have avoided much trial and error."

 

Dr. Carl Patton

President, Georgia State University

 

 

Table of Contents

Chapter 1: Here Today….Gone Tomorrow!

 

Chapter 2: Retentionship: A New Strategy Based on Action

 

Chapter 3: Provide a Clear Sense of Direction and Purpose

 

Chapter 4: Become a Better Leader by Showing Me You Care

 

Chapter 5: Flexible Benefits Build a More Loyal and Productive Workforce

 

Chapter 6: Keep the Doorways and Pathways of Communication Open

 

Chapter 7: Create a Charged Work Environment that Energizes and Engages the Workforce

Chapter 8: Performance Management Transforms Workers to Winners

 

Chapter 9: Reward and Recognition Programs Lead to Higher Retention

 

Chapter 10: Help People Move Up or They Will Move Out

 

Chapter 11: Implementing the High-Retention Workplace

 

Appendix A: Chart Your Course Workforce Retention Survey Results

Appendix B: Individual Retention Profile

Appendix C: Awards and Recognition Resource List

 


In summary, Here Today, Here Tomorrow  Includes:

  • A complete employee retention strategy to follow and implement

  • Several employee recognition programs to improve motivate and reduce turnover

  • The specific leadership skills workers need and expect from their managers

  • How to design an effective new employee orientation program

  • Understand the differences between the Gen X, Y, and Baby Boomer generations

  • Eight elements of a high retention workplace

  • How to become an employer of choice organization

  • The top benefits you must have to retain your workforce

  • How to use assessments to select and develop individuals

  • Discover many important incentives to get people to work harder and stay with you longer

  • How SAS Company keeps turnover below 4% by following six key factors

  • The role of the Performance Satisfaction Quotient (PSQ)

  • The three steps in creating meaning and purpose at work leading to employee retention

  • Assessments and profiles you can use to pinpoint and hire top talent

  • How to improve communication in your organization

  • How "People Development Charts" create career ladders in your company

  • Samples of employee engagement programs that turn employees on

  • The critical benefits working parents expect and need from their employers

  • and much more . . .

You’ll also get this great bonus section

Act Immediately and Receive the Following Bonuses

BONUSES! In addition to the book your will also receive:

Bonus #1- Employee retention organizational assessment.  Use this assessment to evaluate your organization on the eight factors driving high retention.

 

Bonus #2 - Employee Turnover Cost Calculator. This calculator will show you how much you are spending on turnover.

 

Bonus #3 - Report on the top-ten reasons employees quit their jobs.

 

Bonus #4 - The latest Job Satisfaction and Employee Retention survey on what attracts, keeps and motivates employees.

Here Today, Here Tomorrow: Transforming Your Workforce from High Turnover to High Retention

You can also order the book from Amazon, but it does not come with the bonuses.

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Includes a Podcast on Transformational Leadership: How to Design a Change Management Strategy to Accelerate Performance and Increase Productivity and six special reports

 -- Creating the High Performance Organization -- Are You a Manager or a Leader? -- How to Manage Negative Employees -- Top Ten Reasons People Quit Their Jobs -- How to Keep Your People Motivated


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